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Frequently Asked Questions

Posted by Kevin on Mar 30, 2026

Everything you need to know about Inspired Perfume UK

Our Fragrances

What does "Inspired by" actually mean?

Our fragrances are created using similar scent profiles and notes to famous designer brands. We use high-quality essential oils to recreate the vibe and olfactory experience of luxury perfumes at a fraction of the cost. We are not affiliated with the original brands.

How long do your perfumes last?

Most of our fragrances are Eau de Parfum (EDP) or Extrait de Parfum concentration. Depending on the specific scent and your skin chemistry, you can expect 6 to 10 hours of longevity. Heavier base notes (like Oud or Vanilla) typically last longer than fresh citrus notes.

Are your products vegan and cruelty-free?

Yes! We take pride in ensuring that our formulations are 100% cruelty-free and do not contain any animal-derived ingredients.

Ordering & Shipping

How long will it take to receive my order?

We typically process orders within 1-2 business days. Shipping within the UK usually takes 2-4 business days via Royal Mail or our preferred courier partners.

Do you ship internationally?

Currently, we primarily focus on the UK market. Please contact our support team if you are based elsewhere, as shipping restrictions on liquids vary by country.

What if my perfume arrives damaged?

Glass can be fragile! If your bottle arrives broken or leaking, please take a photo immediately and email it to info@inspiredperfume.uk within 48 hours. We will send a replacement free of charge.

Returns & Samples

Can I return a perfume if I don't like the smell?

Yes, we offer returns on full-sized bottles (50ml+) within 14 days, provided they are at least 95% full. This allows you to test the scent. Please note that sample vials are non-returnable.

Why should I buy a sample first?

Scent is subjective and smells different on everyone due to skin pH. Buying a 2ml or 5ml sample is the safest way to ensure you love the fragrance before investing in a full bottle.

Our Boutique

Do you have a physical shop?

Yes! You can visit us in person to smell our entire collection. We are located at Unit 2, Royal Arcade, Norwich, NR2 1NQ. We would love to help you find your signature scent in person.

Still have questions? We're here to help.

Contact Support

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Product Return Information
Return & Refund Policy

At Inspired Perfume UK, we want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below.

Returns

We accept returns for all products under the following conditions:

  • The item must be unopened, unused, and in its original packaging.
  • If the product is damaged upon arrival, we will accept the return.
How to Initiate a Return
  1. Contact our customer service team at info@inspiredperfume.uk within 14 days of receiving your order.
  2. Provide your order number and details about the product you wish to return.
  3. We will provide you with return instructions, including the return address.
Refunds

- Once we receive and inspect the returned item, we will process your refund.
- Refunds will be issued to the original payment method within 14 days.
- Shipping costs are non-refundable unless the return is due to a damaged item.

If you have any questions, feel free to contact us at info@inspiedperfume.uk.